# Connect MG Bedbank

> Choose Channex in MG's channel manager section, enter your Hotel ID and tax setting, and map rooms per guest count.

Source: https://docs.santara.ai/channel-guides/mg-bedbank/

How to connect MG Bedbank to Santara AI. The setup inside Santara AI is the same for every channel ([Connect another channel](/channels/other-channels/)); this page covers what is specific to MG Bedbank.

## Before you start

- A **property with at least one room** in Santara AI.
- **No other channel manager or iCal link** on the property in MG Bedbank — two systems updating one calendar overwrite each other.

## 1. Switch the connection on in MG Bedbank

MG Bedbank has to allow the connection first. Channex is Santara AI's connectivity partner — it is the name MG Bedbank knows us by.

1. Open the **channel manager** section in MG and choose **Channex**.

Can't find it? Email MG support to request the connection.

## 2. Connect in Santara AI

1. Open **Settings → Channels → Add a channel**, find **MG Bedbank**, and press **Connect**.
2. Pick the property it is for.
3. Fill in the fields below, then press **Test connection**.
4. When the test passes, press **Connect and continue**.

| Field | What to enter |
| --- | --- |
| Hotel ID | Your MG Bedbank Hotel ID. |
| Tax setting | Whether booking totals include taxes. |

If **Test connection** fails, check the ID, then ask MG Bedbank support to confirm the property is connected to Channex.

## 3. Map rooms and rates

- Usually **Multi-occupancy** — one price per guest count. If you only have one price for the room, map that same rate to every guest count.

Map **every** room and rate MG Bedbank shows. One left unmapped gets no updates, and MG Bedbank keeps selling it on its old availability.

## 4. Import and go live

Santara AI checks what is mapped, turns the channel on and brings across the stays MG Bedbank already has. From then on, rates, availability and restrictions sync from Santara AI — see [Going live](/channels/going-live/).

## Good to know

- Answer MG Bedbank guests in MG Bedbank's own inbox — guest messages from MG Bedbank do not come into Santara AI.

More fixes: [Channel troubleshooting](/channels/troubleshooting/).