# Connect Nuitee

> Hotels only: sign an agreement with Nuitee, connect it, and map your best available rate.

Source: https://docs.santara.ai/channel-guides/nuitee/

How to connect Nuitee to Santara AI. The setup inside Santara AI is the same for every channel ([Connect another channel](/channels/other-channels/)); this page covers what is specific to Nuitee.

## Before you start

- **Hotels and resorts only.** Nuitee does not sell apartments, villas or other vacation rentals — those cannot use this connection.
- **Sign an agreement with Nuitee first** (nuitee.com). Nothing sells until it is signed.
- Nuitee pays every booking by **virtual card**; commission is set in your contract.
- A **property with at least one room** in Santara AI.

## 1. Connect in Santara AI

1. Open **Settings → Channels → Add a channel**, find **Nuitee**, and press **Connect**.
2. Pick the property it is for.
3. Press **Connect and continue**.

## 2. Map rooms and rates

- Map your **best available rate**. Cancellation policy is set in your Nuitee contract, not by Santara AI.

Map **every** room and rate Nuitee shows. One left unmapped gets no updates, and Nuitee keeps selling it on its old availability.

## 3. Import and go live

Santara AI checks what is mapped, turns the channel on and brings across the stays Nuitee already has. From then on, rates, availability and restrictions sync from Santara AI — see [Going live](/channels/going-live/).

## Good to know

- Answer Nuitee guests in Nuitee's own inbox — guest messages from Nuitee do not come into Santara AI.

More fixes: [Channel troubleshooting](/channels/troubleshooting/).