Workspace settings
Language, timezone, currency, notifications, message templates — the things you set once.
Settings is one page with tabs. Two of them are about you and follow you between workspaces; the rest belong to the workspace everyone shares.
| Tab | Scope |
|---|---|
| Personal | You — name, language, timezone |
| Security | You — password and account protection |
| Workspace | Shared — name, language, timezone, currency |
| Booking Site | Shared — your direct booking site |
| Channels | Shared — channel connections |
| Message Templates | Shared — saved guest replies |
| Team | Shared — people and roles |
| Billing | Shared — plan and invoices |
Language
Section titled “Language”Santara’s interface is available in English, Bahasa Indonesia and Tiếng Việt.
- Your language setting changes the interface for you.
- The workspace’s language decides what language the daily brief is written in, and the default language for anything the workspace generates for a group.
These are separate on purpose: a Vietnamese-speaking manager can work in Vietnamese inside a workspace whose brief goes out in Indonesian to the cleaning team.
Timezone
Section titled “Timezone”The workspace timezone decides what “today” means — for arrivals, for cleaning, for the brief, and for every date on every report. Set it to where the properties are, not where you are.
Currency
Section titled “Currency”The workspace currency is what figures are displayed in. Your booking site has its own currency setting for what guests see.
Operations preferences
Section titled “Operations preferences”The workspace tab carries the settings that change how the product behaves for everyone in it:
| Setting | What it does |
|---|---|
| Daily brief time | When the brief is generated each day |
| Daily brief language | What language it is written in — separate from the interface language |
| Workspace timezone | What “today” means, everywhere |
| Display currency | The currency figures are shown in |
| Default message tone | The register the drafted guest replies start from |
| Minimum upsell value | Opportunities below this are not surfaced, so the pipeline stays worth reading |
| Open Daily Brief first | Start the app on the brief rather than the dashboard |
| Notification channel | Dashboard today; email and SMS are not wired up yet |
There is also the workspace’s name and avatar — the logo shown in the sidebar and the workspace switcher, which is what stops two workspaces looking identical at a glance.
Notifications
Section titled “Notifications”The bell in the header. Notifications are addressed by who can act on them rather than by name, which is why a manager added next month immediately receives the ones that were always meant for their role — nothing has to be re-pointed at them.
There are eight kinds: a booking created, changed or cancelled; a clean assigned to you or finished; a ticket opened, assigned to you or done. Everything else the product knows lives on a screen rather than in the bell, on purpose — a notification list that reports things you cannot act on stops being read.
Message templates
Section titled “Message templates”Saved replies with placeholders that fill themselves in from the stay: guest name, check-in time, wifi password, door code, the amount due. Write them once per language you answer in, and use them from any thread in Messages.
Templates are shared by the workspace, so an answer your team agreed on is the answer everyone sends.
Switching workspaces
Section titled “Switching workspaces”The account menu lists every workspace you belong to. Each has its own properties, team, billing and booking site; nothing is shared between them.
For AI tools: this page as markdown · llms.txt · llms-full.txt