On your phone

Hosting does not happen at a desk. It happens in a doorway with a guest waiting, between two villas, in a room where the air-conditioner has just failed.

The app is not released yet

It is in build for iOS and Android together. There is no date on this page, because shipping it late is better than announcing it twice. You can ask to be told the day it launches from the mobile app page on the main site.

Two things worth knowing before it arrives:

• It is part of your plan. There is no mobile tier and no per-seat charge for cleaners or maintenance staff.
• It will not replace the web app. Anything you study rather than act on — pricing analysis, reports, settings, the booking site builder — stays on the web. The phone carries what needs doing now.

Until then: the web app on a phone

The web app works in a phone browser, and the screens you actually need in a doorway are the ones that hold up: Today, Messages, Tasks and the Calendar. Sign in as normal; it is the same workspace and the same permissions.

What is genuinely uncomfortable on a small screen — and is worth doing on a laptop — is connecting channels, mapping listings, and the pricing rule editor.

How cleaners work today

Two ways, and you do not have to choose one for everybody:

• Give them an account. A cleaner signs in and sees the cleans assigned to them, marks work done, and attaches a photo. Nothing else. See Team and roles.
• Send them the cluster message. The daily brief writes one WhatsApp message per cleaning cluster, containing that cluster’s jobs and nothing else about your estate. Nobody is forced onto an app.

When the cleaner app ships, jobs will still arrive on WhatsApp for anyone who prefers it.

Notifications

Notifications follow the same rule everywhere — they are addressed by who can act on them, not by name, so you get what your role is responsible for. See Workspace settings.